Mitchelton Winery HR adviser Leysa O’Brien shares her insights on available positions, the qualities they value in candidates, and how their supportive environment can help you thrive in your career.
What roles or positions are currently available within the company?
We have a variety of job openings across our organisation, especially as we gear up for our bustling events season. One area where we’re particularly focused is on front-of-house positions.
These roles are an excellent opportunity for recent school graduates who are eager to embark on their professional journey and gain valuable experience working in a team environment.
In addition to front-of-house opportunities, we are also seeking individuals for our guest relations team within our hotel. This is a fantastic way to engage with our guests and ensure they have a memorable stay.
Furthermore, we have a range of culinary positions available, from kitchen hands to sous chefs, offering roles that cater to different skill levels and experiences.
What qualities do you look for in candidates during the hiring process?
The specific requirements can vary depending on the role, for junior positions, we seek individuals who are enthusiastic about learning and developing new skills.
A genuine passion for engaging with customers is essential.
Why should people come and work for you?
I firmly believe that Mitchelton serves as an outstanding stepping stone for newcomers in the industry.
With a team of experienced managers who are not only influential, but also dedicated to mentorship, there is a wealth of knowledge available for those eager to learn.
The company offers opportunities for growth and development, and we are committed to upskilling our team members.
This supportive environment makes it an ideal place for individuals to enhance their skills and advance their careers.
What training programs does the company offer to new employees?
Every employee receives comprehensive training from their managers, supervisors, and peers right from the start.
We are also committed to ongoing development, providing regular training sessions to ensure our team members continue to grow and excel in their roles.
Are there opportunities for professional development and continuing education?
Absolutely. In addition to our internal resources, we frequently bring in external facilitators to conduct specialised team training sessions.
These cover a wide range of topics, from employee engagement and navigating difficult conversations to essential skills like first aid, forklift operation, barista certification, wine education and more.
Does the company offer mentorship or coaching programs?
Our managers and supervisors are here precisely for this reason. They are dedicated to offering guidance, support, and leadership to ensure our team members have the resources and direction they need to succeed.
What resources are available for employees looking to advance their skills?
We offer a variety of resources for employees eager to advance their skills.
These include ongoing training programs, both in-house and with external providers, covering topics such as leadership development, customer service and technical skills.
Employees also have access to mentorship and coaching, where managers and supervisors provide one-on-one guidance and personalised career development plans.
Are there opportunities for cross-departmental training?
We frequently have staff expressing interest in our internal job advertisements, as we prioritise internal candidates before looking externally.
Many of our employees have been with us for over five years and began their journey in different departments when they first joined Mitchelton.
What is the company’s approach to work-life balance for employees?
Our company is committed to promoting a healthy work-life balance for all employees.
We understand that maintaining this balance is crucial for overall wellbeing and productivity.
To support our employees, we offer flexible working hours, allowing individuals to tailor their schedules to better fit their personal and professional commitments.
We also provide resources such as an employee assistance program to help employees manage stress and maintain their physical and mental health.